MS
Manuel S

1 reviews | Active since Sept 2014

19 Feb 2016, 16:50

Changing my interest rate from 18.45 to 20.45

Good day<br> <br> My interest rate was changed within 2 weeks of receiving my new card. It was changed from 18.45 to 20.45 without any reason. This is my second complaint within a month. my new platinum card also looks like a silver card and not the one that I selected.<br> <br> If we cannot remedy this situation I will be looking to end all my account with them as it is to much of a hassle to deal with them<br> <br> Thanks<br>

0
Replies (1)
Absa
Absa's reply22 Feb 2016, 10:17
Official
Hello mannymds,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd