NM
Nosipho M
1 reviews | Active since Nov 2011
04 Aug 2021, 11:21
Changing debit order date is mission impossible
We have vehicle finance with Absa and for the past week, we’ve been calling their call centers to change the debit order date for repayments due to new employment and salary date changes. This is proving to be mission impossible for Absa and I just don’t understand why this is so difficult.
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Absa's replyOfficial
04 Aug 2021, 13:11Dear Nosipho Makhaye Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***7 Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply04 Aug 2021, 13:11
Official
Dear Nosipho Makhaye Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***7 Kind regards,Rezona Louw Group Customer Care
Best regards,