Changes to internet banking without telling me

So apparently I have to go into ABSA bank now before I am able to make any transactions. This is due to the FICA act? <br> I think it would have been nice (and professional) for ABSA to let me know about this before blocking internet banking. Not only is it highly inconvenient for me to now have to go into the bank with my documents I have already supp**** to ABSA - but also a waste of time. <br> Thanks for finding just one more way to make everyone else's life harder. <br> ABSA, you never fail to let me down with your incompetence and unprofessional attitude. <br> Thanks for nothing.