Change surecheck. 10 emails, ABSA complaints and 10 days later nothing

<p>After 10 days, 3 calls and about 10 emails I'm still waiting for my surecheck nr to be changed to my new Ireland cell nr...</p> <p> </p> <p>Absa Helderberg ***ured me that this will be a quick and painless prosess. I can tell anybody who whants to join ABSA or the online banking service please consider this move carefully... Its quick and easy to set up but if you need there or there *********** staff's help they will make your life ****.</p> <p> </p> <p>I've emailed the complaints department they came back to me yesterday saying :</p> <p> </p> <p>"<span style="font-family: sans-serif; font-size: medium;">Dear Mr ...</span></p> <p dir="ltr"><br />Thank you for bringing this matter to our attention.</p> <p dir="ltr">Kindly accept our sincere apologies for the inconvenience.... ect ect" still nothing happened 2 days later...</p> <p dir="ltr"> </p> <p dir="ltr">ABSA don't care that you can't transfer money to pay your accounts ABSA don't care that you can't access your own money ABSA don't care that you can't put food on the table...</p> <p dir="ltr"> </p> <p dir="ltr"><span cl***="Apple-style-span" style="border-collapse: separate; color: #000000; font-family: sans-serif; border-spacing: 0px; font-size: medium;">As soon as I get my money out of that account I will close it and move all of my banking needs to another bank.</span></p>