CG
Cindy G
1 reviews | Active since Aug 2012
05 May 2020, 20:10
Change RVN Method
I have been trying to change my RVN method for the past 2 months now and I have called and emailed numerous times yet I have had no response.
I urgently need to make a transfer from my account.
I live abroad and there is absolutely no answer on any of the ABSA contact numbers.
How do I get hold of the bank in an emergency?? What good is it having a bank that does not help its customers at all.
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Absa's replyOfficial
06 May 2020, 08:25Dear Cindy Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply06 May 2020, 08:25
Official
Dear Cindy Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Best regards,