Change of the message notification without client's authority and presence and documentation error (WILL)

Hi I Percy Thabo Shai ID number *** 084, as the beneficiary of Jabari Jeremiah Khoabane *** 085 the deceased had made a link notification for me,and then ABSA in FOCHVILLE removed the message notification without out knowledge. Immediately after the removal of the notification money from the account went missing,We reported the case and it was investigated until now we haven't received the money that was ****** or withdrawed

Later on we find out that the WILL that was submitted by the deceased had an error, which ABSA employees from the bank branch (fochville) they were negligence on the documentation that was done, which involves WILL FILLING DEPARTMENT. The deceased was not aware of the error that was on the WILL which they didn't communicate.