TP
Tharosha P

1 reviews | Active since Jun 2014

26 May 2016, 12:02

Change of Debit Order date

<p>First and foremost I would like to say that I am very disappointed with ABSA.</p> <p>I had recently changed jobs and had gone through to ABSA to change my debit order date from the 26th to the 28th of every month.</p> <p>I had inititally gone through to the ABSA branch at Cresta to request the change of debit order date and I had completed a form to put in this request. I had ensure that I had completed this atleast two weeks before the debit order date and was told that this would be actioned before the next debit order runs. I then received an sms on the 26th stating that there are insufficient funds in my account. I was extremely upset, I then called a consultant and told him about my situation and he had changed it on the system assuring me that this would be actioned immediately.</p> <p>I had then received an sms this morning stating that there are insufficient funds in my account. I am tired of going to the branch and calling the consultants because this has not helped me in any way thus far. </p> <p>I am extremely upset at this point because it reflects as bad credit when i had ensured that steps were taken well in advance to ensure that this does not happen.</p> <p> </p> <p>If this is not sorted out , I will be switching banks!</p>

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