1 reviews | Active since Mar 2009
Change from ABSA HomeOwner Insurance and get penalized
<p>My property bond at ABSA is R1,200,000 and my property replacement was R1,590,000 with September 2015 when I took my bond to ABSA from Nedbank. </p> <p>I received a rerate replacement from R1,590,00 0 to R1,690,000 in August 2017 and got a competitive rate from Dial Direct for R466.03 (with R20,000,000 personal liabilty) against R612.62.</p> <p>When I informed ABSA Private Bank, they immediately stated an evaluation is needed on the property and eventhough I am covered by DialDirect for R1,700,000 the amount need to be adjusted to the new evaluation amount.</p> <p>If I stayed with ABSA, I would have paid (R385,000 difference):</p> <p>Market Value R1,200,000</p> <p>Replacement Value R1,685,000</p> <p>My new evaulation given to me on 14 August 2017 is now (R1,750,000 difference):</p> <p>Market Value R1,500,000</p> <p>Replacement Value R3,250,000</p> <p>I believe ABSA is penalising me for changing insurers and its ******* for them to do so. Why would an estimate between Market value and Replacement value jump from R385,000 to R1,750,000.</p> <p>I am now forced, yes forced, to uplift my cover to R3,250,000 (which is definitely going to get me a mansion built if something happens with high grade finishes). I now have to pay R595.23 and had to drop my personal liability to R5,000,000 to make this affordable.</p> <p>This ********* and unprofeesional treatment has been escalated to the Pre-Ombudsman for Banking Services today and will be escalated to the Short Term Insurance Ombudsman.</p> <p>Never take out HomeOwners Insurance with the bank when you purchase a home as it seems you will land up paying 4 times more at the end of the day. when you want to exercise your right to freedom of choice.</p>
Dear Customer
Thank you for bringing this matter to our attention.
Please can you provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
Please can you provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
