Challange in reversing a transaction

I made a flight booking over the internet using my ABSA card on the 9th of September with Flysafair for a flight leaving on the 19th of October. The amount was deducted from my account, I received an sms saying Flysafair had reserved the amount. Monday I contacted the airline asking about it as I never received an email with the flight details and they said I must contact the bank. I went to the bank they said to me that it was the airline that reserved the money. I contacted the airline they told me that there's no transaction for me and that that transaction says it was cancelled from their side and I must go to the bank and ask for the transaction to be reversed. I went to the bank again and they now said yes they have reserved it and I must get something from the airline that says the transaction is cancelled for me to get my money back. If waisted so much time going in and out of the bank, waisted my airtime making calls to the airline for nothing. What is I had booked a date for the 12th of September Cleary I would have missed that flight. I don't know why is it difficult to put the money back to the same account that made the transaction really. I'm very displeased with ABSA, I want my money back!