TP
Thato P
1 reviews | Active since Mar 2024
04 Mar 2024, 05:58
Cha wallet
I sent a cash send and it went to my chat wallet on the 22nd of February i called the bank but to no assist i even went to the branch no one can help me retrieve or with draw my money i was just told they will call me but to no avail
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Absa's replyOfficial
05 Mar 2024, 07:15Dear Thato Porogo, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's reply05 Mar 2024, 07:15
Official
Dear Thato Porogo, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,