Cession Cancelled - Customer Service Failed

<p>How difficult can it be?</p> <p>I have a session on a Sanlam policy which I accidently picked up. The session dates back to 1997 - I vaguely remember this being for a business account I tad before the turn of the centuary. I have or have never had as bond with Absa.</p> <p>10/1 - Absa customer Care sent me an email to tell me I must go into the bank</p> <p>12/1 - Visited consultant Banele Lekhuleni @ Absa Illanga Nelspruit. Gave him all including my details so he would get back to me. </p> <p>18/1 - still no answeres & Banele is never in when I call. So I got onto the BM Ms Elize Labuscagne who will now deal with the matter. </p> <p>23/1 - I contacted Ms Labuscagne again - will request today was the answer. </p> <p>30/1 - I Contacted Ms Labuscagne again - I'm still working on it</p> <p>3/2 - breakthrough - Ms labuscagne called me back after a few missed calls from me. She has submitted my request. Ok so now I will wait another week - how complicated can this be. </p> <p>16/2 - still not a word from Absa and Ms Labuscagne is "out of office" indefinately as all my emails return out of office.</p> <p>** we heading for 6 weeks since I started this process and I do not think their is any customer service being offered by Absa</p> <p> </p>