KT
Kasturie T

1 reviews | Active since Nov 2024

30 Dec 2024, 11:41

CEO is hiding because he knows his bank cannot catch *****

I have been back and fort with ABSA social media team and their imaginary ***** team. Their ***** team does not exist, on job websites, they are advertising high ranking positions daily, and are not able to fill the roles. the banking ombudsman intervened, and protocol is for ABSA to negotiate with me and contact me. They sent me one email, then the next email is they will reply to the ombudsman and are now ignoring me yet again. It is evident that ABSA has people working for them who are not honest, and they know it it is evident that ABSA social media team, support team, and imaginary ***** team, have no clue what they are doing It is evident that the CEO does not care about the smaller customers because he does not have the decency to reply to me himself. I have the evidence and have submitted it to the ombudsman, and intend to submit it news papers as well Your money is not safe with them, take it and run to another bank as fast as you can

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Replies (4)
KT
Kasturie T's update30 Dec 2024, 16:34
Reviewer Update
Hi Russell
I said that in the post here that I referred this to the ombudsman, but you note it

I can post anything anywhere anytime, and ABSA cannot do anything about it

KT
Kasturie T's update31 Dec 2024, 09:54
Reviewer Update
Hi Russell Edwards

Why post privately? Do not want the public to see how poor service levels at ABSA is? Or concerned that other South Africans will see how little ABSA truly cares about its clients and hides from the facts?

The ombudsman emailed me saying that ABSA will deal directly with me to resolve the matter, ABSA sent me an email saying the same, and 2 days later ABSA retracted saying they would contact the Ombudsman directly and not communicate with me as per Ombudsman procedure.

So to any ABSA clients or potential clients reading this, be aware, ABSA has no security, their ***** team has no idea what they doing, their CEO will only respond to you if you are a business with turnover greater than 50 million a month,

so find another bank where you will be sure your money is safe from *****, because ABSA it is not safe and I have the proof, if only Hello Peter allowed for documents to be posted for evidence
KT
Kasturie T's update18 Jan 2025, 10:21
Reviewer Update
Why do you keep telling me the same thing
ABSA thought they are smart, by providing false reasons to the ombudsman, well guess what, you are only delaying the matter. I will now contact my lawyer, take legal action against ABSA, and also contact the provincial and national governments who the ombudsman reports to ensure that this matter is dealt with accordingly, ABSA prepare for the shock of your life
Absa
Absa's reply20 Jan 2025, 09:37
Official
Dear Kasturie 

Your feedback has been noted.

Regards Russell EdwardsCustomer Value Management