JvdW
Jessica van der Westhuizen
1 reviews | Active since Oct 2009
17 Nov 2015, 12:58
CBP??? WTH????
Iv'e looked at my online statement and noticed the following deductions the one for R196.00 is the one I am worried about as they all show something called ADMIN CHARGE CBP CAPITALISATION<br> <br> Charges as follow: ADMIN CHARGE CBP CAPITALISATION - R196.00<br> TRANSACTION CHARGE CBP CAPITALISATION -R3.05<br> MONTHLY ACC FEE CBP CAPITALISATION - R149.00 (that looks like my account fee)<br> <br> <br> Why I'm being charged all these fee's when I was sold a Platinum Cheque account package and told the R149.00 fee covers everything?<br> Not very impressed right now.
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Absa's replyOfficial
17 Nov 2015, 16:13Hello Mz Fox,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply17 Nov 2015, 16:13
Official
Hello Mz Fox,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,