Cashsend *****

Re: ***** [ ] [ ref:_00D24JOMz._5001p3SP5BC:ref ]

I did a cashsend to myself on 19 November 2019 I went to withdraw the money on 20 November 2019 and got an error code 55. I phone Absa and was advised that funds was successfully withdrawn on 19 November and that I need to send through an affidavit, copy of receipt and ID. Which I did but still hasn't received any response. I even went further opened up an case at the Police station (case no. 245/11/2019) went to look at the footage where the funds were withdrawn and there was no one at the ATM at the time Absa says the funds were withdrawn. This simply means that there is someone working at Absa *****ing our money and how does the perpetrators get both the 10 and 6 digit PIN. How am I going to have this money refunded and by when will I receive a response.