Cashsend

<p>Hi my wife has sent a cashsend to her phone and their was a computer glitch which she did not recieve a 10 digit number and when she went into the bank they said that their was a problem with the system and that they had to investigate and it will take 3 to 5 working days why should she wait 3 to 5 working days for her money i dont understand we need the money now it was not our fault and the banks fault they should reimburse her with the money and do their investigation so long making the customer happy that is customer service not the other way around why must we wait it is utmost frustrating how do you explain to your **** which needs the money badly to wait 3 to 5 days i am very dissapointed in this.....</p>