Cashier going the extra mile

I want to log a complement please.<br> <br> I visited your branch in Southdowns, Highveld, Centurion ***0.<br> A man named Norman (I unfortunately did not catch his surname) helped me.<br> <br> He really went out of his way to help me. <br> I had a bond account query. While I've been waiting the internet connection was very slow, he kept apologising about it even though it's not his fault. <br> He phoned the home loan department himself, on my behalf, when there was something wrong with their phones he took my number and he himself phoned them until he could be connected and sorted my problem. Then he promptly phoned me to inform me that everything's sorted and to ensure that all my needs were met.<br> <br> If you have any system to show appreciation to exceptional staff, please reward and complement this man.<br>