DB
Dumile B
1 reviews | Active since Mar 2013
03 Jun 2022, 16:41
Cash sSnd *****
I sent myself a cash send. My money was withdrawn in Johannesburg. This is *****. I work in Centurion & I reside in Pretoria. Can you please investigate this. It is not a lot of money I lost but its my money I worked for it.
Helpful (0)
Replies (4)0
Replies (4)
Absa's replyOfficial
06 Jun 2022, 10:56Dear Dumile Buthelezi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Absa's reply06 Jun 2022, 10:56
Official
Dear Dumile Buthelezi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
08 Jun 2022, 11:03 Dear Dumile Buthelezi
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***5.
Kindly provide our office with the below details to ensure effective investigation and feedback.
1. Date of transaction.
2. Amount.
3. Date of the withdrawal.
4. Account number the cashsend was affected from.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***5.
Kindly provide our office with the below details to ensure effective investigation and feedback.
1. Date of transaction.
2. Amount.
3. Date of the withdrawal.
4. Account number the cashsend was affected from.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
Absa's reply08 Jun 2022, 11:03
Official
Dear Dumile Buthelezi
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***5.
Kindly provide our office with the below details to ensure effective investigation and feedback.
1. Date of transaction.
2. Amount.
3. Date of the withdrawal.
4. Account number the cashsend was affected from.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***5.
Kindly provide our office with the below details to ensure effective investigation and feedback.
1. Date of transaction.
2. Amount.
3. Date of the withdrawal.
4. Account number the cashsend was affected from.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
DB
Dumile B's updateReviewer Update
08 Jun 2022, 14:11Hi Rezonia
1. The date of the transaction was 30 May 2022.
2. Amount was R380.00
3. Date of withdrawal was 30 May 2022.
4. The account number is ***. The withdrawal number is ***
1. The date of the transaction was 30 May 2022.
2. Amount was R380.00
3. Date of withdrawal was 30 May 2022.
4. The account number is ***. The withdrawal number is ***
DB
Dumile B's update08 Jun 2022, 14:11
Reviewer Update
Hi Rezonia
1. The date of the transaction was 30 May 2022.
2. Amount was R380.00
3. Date of withdrawal was 30 May 2022.
4. The account number is ***. The withdrawal number is ***
1. The date of the transaction was 30 May 2022.
2. Amount was R380.00
3. Date of withdrawal was 30 May 2022.
4. The account number is ***. The withdrawal number is ***
Absa's replyOfficial
08 Jun 2022, 14:56Dear Dumile Buthelezi Thank you for the information supp****.
Our office will investigate the matter and provide you with feedback as soon as our investigation is concluded.
Kind regards,Group Customer CareRezona Louw
Our office will investigate the matter and provide you with feedback as soon as our investigation is concluded.
Kind regards,Group Customer CareRezona Louw
Absa's reply08 Jun 2022, 14:56
Official
Dear Dumile Buthelezi Thank you for the information supp****.
Our office will investigate the matter and provide you with feedback as soon as our investigation is concluded.
Kind regards,Group Customer CareRezona Louw
Our office will investigate the matter and provide you with feedback as soon as our investigation is concluded.
Kind regards,Group Customer CareRezona Louw