Cash send stress

Good day , I'm absurd due to the fact that I cannot access money which was sent via cash send last year December. I can not withdraw the money I'm so not happy because they should notify the receiver of the money if ever the pin has expired or not . Please be like Nedbank as they do notify you when the pin expires and they give you an option to reset the pin. I feel that your cash send as ABSA is not fair, Change your system and your Transection 55 system. I can not access the money and I'm broke far away from home, trying to call my Daddy . The system of your cash send is a headache will never again advise someone to send me money via it.