DM
Daniel M
1 reviews | Active since May 2019
11 Nov 2024, 12:43
CASH send Enquiry
Good day
May you please assist, I sent someone a R50 cash send using their cellphone number on the 9th of November 2024, they are saying they did not receive any sms from Absa, however on the app it show the money was redeemed. Please advise where the money was withdrawn in order for me to identify if there is an issue with my bank profile bank profile or there is a system glitch, I sent this from my credit card , but please also check under my savings card just to make sure
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Replies (3)
Absa's replyOfficial
11 Nov 2024, 14:43Dear Daniel Molea, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's reply11 Nov 2024, 14:43
Official
Dear Daniel Molea, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
DM
Daniel M's updateReviewer Update
11 Nov 2024, 16:08Thank you very much 🙏🏽 I will wait for your feedback , coz the individual might also be telling lies , I really don't know but I wanna make sure everything is okay with my profile.
DM
Daniel M's update11 Nov 2024, 16:08
Reviewer Update
Thank you very much 🙏🏽 I will wait for your feedback , coz the individual might also be telling lies , I really don't know but I wanna make sure everything is okay with my profile.
Absa's replyOfficial
11 Nov 2024, 17:34Hi Daniel, Please be informed that a response has been sent to you via email, From Marvellus Chauke.
Best regards,
Absa's reply11 Nov 2024, 17:34
Official
Hi Daniel, Please be informed that a response has been sent to you via email, From Marvellus Chauke.
Best regards,