CR
Catherine R
1 reviews | Active since Mar 2009
03 Feb 2015, 09:40
Cash Express ATM dispensed short
I requested R1500 from a Cash Express ATM in Knysna (managed by ABSA) but was only dispensed R400. According to the little slip only R400 would be debited to my account - which is with a foreign bank. However the full amount was debited from my account.<br> <br> On calling ABSA this morning to query this I was basically told its not their problem I need to take it up with my bank (overseas) and then my bank has to query it with them.<br> <br> Be warned about using these Cash Express ATMs.
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Replies (1)Absa's replyOfficial
03 Feb 2015, 10:10Hello catr,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Absa's reply03 Feb 2015, 10:10
Official
Hello catr,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
