Cash deposit at ATM not responding. Poor customer support

I had cash deposited into my account this morning, from an ABSA branch. The person physically deposited the bank notes into my credit card. It has now been hours, and it is still not reflecting. Being in the UK for a few months, i cannot just pop into a branch. I DM them on twitter, they are taking forever to come back to me, and their messages are generic. I doubt they are even reading my queries. Now they trying to tell me my credit card is a "business account", which it is no. I need the cash to reflect urgently, but ABSA really couldnt be bothered. Note, the number given should u call me is a UK number, add +440 before it. Im only allowed 10 digits