CS
Corli S
1 reviews | Active since Sept 2025
26 Sept 2025, 09:30
***** case with Absa no response
No response on ***** case since the case was logged 3 months a go, after a lot of calls and emails nothing happens no answers. This is unacceptable and frustrating if you phone them all answers you received still investigating.
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Replies (2)CS
Corli S's updateReviewer Update
26 Sept 2025, 09:32The problem are at the ***** division not the branch
CS
Corli S's update26 Sept 2025, 09:32
Reviewer Update
The problem are at the ***** division not the branch
Absa's replyOfficial
26 Sept 2025, 13:36Dear Corli Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4 Kind regards,Group Customer CareVanessa Crowe
Best regards,
Absa's reply26 Sept 2025, 13:36
Official
Dear Corli Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4 Kind regards,Group Customer CareVanessa Crowe
Best regards,