AS
Annelie S
1 reviews | Active since Jun 2014
21 Jun 2025, 08:08
***** case resolved and money back
There was some database breach where my Credit card details were leaked and R21005 was taken/ ****** from my credit card. Yes, it took about 2 weeks to resolve but all my money is back in my account. Thank you to Absa for diligently helping me with this ***** case. I have been with ABSA for more than 30 years and yes certain packages are steep but I have always received good service from ABSA.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
23 Jun 2025, 10:05Dear Annelie Swanepoel,
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards, Marvellus ChaukeCustomer Value Management.
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards, Marvellus ChaukeCustomer Value Management.
Best regards,
Absa's reply23 Jun 2025, 10:05
Official
Dear Annelie Swanepoel,
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards, Marvellus ChaukeCustomer Value Management.
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards, Marvellus ChaukeCustomer Value Management.
Best regards,