case number ***

It is with great regret that one has to resort to using this platform due to the dissatisfaction of the service given by a brand of ABSA caliber. I am an owner of a town house which is currently being occupied by tenants who pay rent into my account on a monthly basis. My tenant Janine Jampies went to the Auckland Park branch to deposit an amount of R1000 on the 5th April 2015 and funds have not reached my account. She has been sent back and forth with no solution. That branch will be accountable for anything that happens to those funds. The service is pathetic to say the least. As a result of this the lights have been switched off and will only be switched back on once payment has been made. Now sort it out otherwise the Ombudsman will be made aware of this. You will lose client's and I will be one of them that's for sure.