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Patrick M
1 reviews | Active since Apr 2013
11 Apr 2023, 11:00
Case is C-***3.
Good day
Not a happy client, money gets deducted from my cheaque account, no sms to warn me. Card number ***71 5715. The money still has not been refunded back to my account. Absa was quick in cancelling my card but no update until today.
I had to check transactions in order to see that there was ***** or an amount that was taken directly from my card!!
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Absa's replyOfficial
11 Apr 2023, 12:37Dear Patrick
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
The reference number for your complaint is C-***6.
Regards
Pravesh Bejay
Absa Bank Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
The reference number for your complaint is C-***6.
Regards
Pravesh Bejay
Absa Bank Group Customer Care
Best regards,
Absa's reply11 Apr 2023, 12:37
Official
Dear Patrick
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
The reference number for your complaint is C-***6.
Regards
Pravesh Bejay
Absa Bank Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
The reference number for your complaint is C-***6.
Regards
Pravesh Bejay
Absa Bank Group Customer Care
Best regards,