NM
Noluthando M
1 reviews | Active since Feb 2017
12 Sept 2025, 09:09
***** case
I opened a ***** case with Absa on 3 May 2025 and only received feedback on the case today on 12 September 2025, this is after multiple follow ups which I believe the investigator handling my case only started investigating once I sent follow up emails. This has been very disappointing service from Absa
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Absa's replyOfficial
12 Sept 2025, 11:07Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***7. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply12 Sept 2025, 11:07
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***7. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,