***** case

Hi ABSA

I am writing to formally lodge a complaint regarding the poor serve and lack of resolution I has experienced from ABSA following a **** involving one of your account holders, which resulted in financial loos on my part.

I ****med by an individual who holds an account with ABSA. The amount was transferred into this account under false pretences. The minute o realised I have ****med I reported the matter immediately. Provided all relevant information supporting the claim and requested assistance to recover my funds. Despite logging my query and following all the correct process, my issue was not resolved timeously and I was required to follow up repeatedly without receiving clear feedback or meaningful assistance.

I’m requesting my funds back.