MZ
Musa Z

1 reviews | Active since Jul 2020

04 Jul 2020, 14:05

Careless bank

Please tell us as public, why is absa in KZN calling us to come in for business yet government telling us to stay at home? Are all provinces don't care about absa clients like in KZN? Will they provide us with transport or expect us to be exposed in public transport? Will absa leadership in KZN assist with medical expenses should I contract the virus while going to the branch bcs they called me in? I hope someone from department of health can also respond to this kind of practice by absa in KZN.

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Replies (1)
Absa
Absa's reply06 Jul 2020, 09:32
Official
 Dear Musa, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next two hours to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information.   Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd