DO
Diana O
1 reviews | Active since Feb 2019
03 Mar 2023, 11:31
Careless Attitude
Unable to get hold of customer care staff, line keeps cutting and none of them will contact you back to assist.
Maybe i need to move to another bank!!!!
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Replies (1)
Absa's replyOfficial
03 Mar 2023, 12:32Dear Diana
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***5. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards Pravesh Bejay Absa Bank Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***5. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards Pravesh Bejay Absa Bank Group Customer Care
Absa's reply03 Mar 2023, 12:32
Official
Dear Diana
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***5. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards Pravesh Bejay Absa Bank Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***5. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards Pravesh Bejay Absa Bank Group Customer Care