1 reviews | Active since Jan 2017
Card not registered
<p>I opened my Virgin Money account in Nov 2016 and the card was promtly delivered. Since then they have not activated my card, even after multiple emails and calls to the call centre. I did not get a single response to any of my emails. The call centre said the card will be active within two business days. It has been three weeks and the card is still not active.</p>
Thank you for bringing this matter to our attention. We definitely don’t want to cause you any distress or inconvenience.
Be assured that this is being dealt with and given urgent attention.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
Thank you for bringing this matter to our attention. We definitely don’t want to cause you any distress or inconvenience.
Be assured that this is being dealt with and given urgent attention.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team