NM
Noluthando M

1 reviews | Active since Feb 2017

10 Jan 2022, 10:13

Card not received

On 05/11/2021 I app**** for a credit card at Absa Sandton, I was assisted by Lindelani. I asked him to have the card delivered at Maponya branch as I would not be coming to Sandton for a while.

The card was then incorrectly delivered to the Sandton branch, I called Lindelani and he advise that he would reroute the delivery and have it delivered at Maponya. Having still not received the card on 15 December 2021, I went to the Sandton branch to find out what was happening and was told the card had already been sent to Maponya branch and I would receive communication once it had arrived there.

Today is 10/01/2022 more than 2 month after applying for the credit card and it has still not been received nor any communication received from Absa, this is disappointing.

0
Replies (2)
NM
Noluthando M's update11 Feb 2022, 22:04
Reviewer Update
I received my card. Thank you
Absa
Absa's reply14 Feb 2022, 10:56
Official
Dear MISS N MAKHOBA

Thank you very much for the update. 

I'm glad you received your Credit Card.

Kind Regards

Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care