MM
Motlalepula M

1 reviews | Active since Jul 2016

26 Jul 2016, 11:46

Card not received

<p>My cheque card expired end of June 2016 but the very same month on the 18th I app**** for a new card & the consultant who was assisting me at my branch namely, Fourways. told me I'll receive an sms after 3 weeks notifying me to collect my card. As per my calender & Absa's calender, 3 weeks is long gone & still no sms notifying me to collect my card unless i mis-heard it was not 3 weeks it's 3 months.</p>

0
Replies (2)
Absa
Absa's reply27 Jul 2016, 05:11
Official

Thank you for bringing this matter to our attention. One of our resolution agents will contact you once your matter has been resolved.

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd

Best regards,

MM
Motlalepula M's update27 Jul 2016, 09:44
Reviewer Update

Thank you Celeste for positive feedback, I'll definately collect my card.