DG
Daniel G
1 reviews | Active since Feb 2015
24 May 2017, 07:48
card not activated
<p>I app**** for a card on line on Thursdday 11 May and have received the card but it is not active, I have mailed the requested docs 4 times and sent them with the courier last week thursday, but to date no feedback, who can I send these documents to? Is there a issue with my application? Can anyone call me with a little feedback? Please </p>
Helpful (0)
Replies (5)0
Replies (5)
Absa's replyOfficial
24 May 2017, 08:04Hi Daniel,
Many thanks for your mail and for bringing this to our attention.
Can i ask that you mail us at *** with all of your contact details as well as ID so that i can fully investigate with the team and revert asap.
Rest assured we will get everything in order for you.
regards
The Virgin Money Team
Best regards,
Absa's reply24 May 2017, 08:04
Official
Hi Daniel,
Many thanks for your mail and for bringing this to our attention.
Can i ask that you mail us at *** with all of your contact details as well as ID so that i can fully investigate with the team and revert asap.
Rest assured we will get everything in order for you.
regards
The Virgin Money Team
Best regards,
DG
Daniel G's updateReviewer Update
24 May 2017, 09:12Hi there, thank you so much for responding, I have sent the requested docs to the mail addy supp****, You have no idea how nice it is to have someone listen to me! I will change the rating once I have been hekped, thank you again!! :)
DG
Daniel G's update24 May 2017, 09:12
Reviewer Update
Hi there, thank you so much for responding, I have sent the requested docs to the mail addy supp****, You have no idea how nice it is to have someone listen to me! I will change the rating once I have been hekped, thank you again!! :)
Absa's replyOfficial
24 May 2017, 09:15Hi Daniel,
No problem at all.
Rest assured we will get this sorted.
I have received your documents and sent through to the team and will revert back asap with more info.
Regards
The Virgin Money Team
Best regards,
Absa's reply24 May 2017, 09:15
Official
Hi Daniel,
No problem at all.
Rest assured we will get this sorted.
I have received your documents and sent through to the team and will revert back asap with more info.
Regards
The Virgin Money Team
Best regards,
DG
Daniel G's updateReviewer Update
24 May 2017, 15:37Thank you so much to Isobel Paulsen and Andrea I really appreciate the assistance WOW that is really awesome service! I take my hat of to you two!
I trust this will be forwarded to your managers because they need to know how stunned(in a good way of course) I am with you! COnstant feedback and prompt replies to emails and thank you for understanding my prediciment!!!
*************
WOW!!!! :)
*************
DG
Daniel G's update24 May 2017, 15:37
Reviewer Update
Thank you so much to Isobel Paulsen and Andrea I really appreciate the assistance WOW that is really awesome service! I take my hat of to you two!
I trust this will be forwarded to your managers because they need to know how stunned(in a good way of course) I am with you! COnstant feedback and prompt replies to emails and thank you for understanding my prediciment!!!
*************
WOW!!!! :)
*************
Absa's replyOfficial
24 May 2017, 15:44Hi Daniel,
Its our absolute pleasure and we will keep you updated every step of the way until this is finally solved.
Take care
The Virgin Money Team
Best regards,
Absa's reply24 May 2017, 15:44
Official
Hi Daniel,
Its our absolute pleasure and we will keep you updated every step of the way until this is finally solved.
Take care
The Virgin Money Team
Best regards,