BM
Bongani M
1 reviews | Active since May 2020
29 May 2020, 12:50
Card linking problems
I received a new credit card from ABSA, and application went smooth. I struggled to get my Card since March . Now, when I link the card to my online banking profile I get "combi card has prohibitive holds". A customer service agent failed to resolve it today. Why ABSA why?
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Absa's replyOfficial
29 May 2020, 14:32 Dear Bongani, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply29 May 2020, 14:32
Official
Dear Bongani, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,