HJ
Hanlie J

1 reviews | Active since Jun 2013

31 May 2015, 16:40

Card keeps blocking

I got my personalised card about 2 months ago. My salary was paid in the 25th May. With my first transaction this month, i was most embarassed standing at a garage, the attendant filled my car with petrol, but when i gave my card, i couldnt pay because my card was faulty/blocked. I had to go into the branch to unblock it. Went straight to a clothing shop from the branch, once again my card did not work and i had to leave my goods. Next day went in to the branch again, they unblocked it. Next day, AGAIN i could not make a purchase and had to leave a shop with a red face! Friday i went in to the branch AGAIN, gave me a new card. The card worked for one purchase, again blocked after that! I am ever sorry i moved from Standard Bank! Sooo frustrated.

0
Replies (1)
Absa
Absa's reply01 Jun 2015, 08:54
Official
Hello hanlie.joubert,


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd

Best regards,