AJVV
ANDRE JANSE VAN VUUREN
1 reviews | Active since Mar 2009
08 Oct 2020, 14:53
Card just cancelled for no reason.
Absa please explain to me who gives you the right to cancel my credit card because there is a new card issued? A card I knew nothing about and also a card I have not received . Can't can't cancel my one card and not give me a new one without any notice. Please sort out your mess ASAP.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
09 Oct 2020, 08:21Dear Andre Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply09 Oct 2020, 08:21
Official
Dear Andre Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care