Card is blocked with my salary

Item: Absa
Rating: 5
Author: Gcinile K

Good day I have a Cheque account which was in arrears becos I was not working, but now they have deposited my salary on this account when I try to access the money card is not activated. Now I have done it all but the Salary is not on my new account.

Can anyone help with this please

Helpful (0)

Replies (2)

Absa's replyOfficial

06 Dec 2018, 14:15

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd

Absa's reply06 Dec 2018, 14:15

Official

Gcinile K's updateReviewer Update

06 Dec 2018, 16:09

Dear : Claudette Thank you for the feedback and your agreement that I should wait 3 days but I cannot wait a another day or more hours , mainly because I have bills to pay I've waited 60 hours already and cannot wait anymore hours , I feel as if y'all are not paying attention to my complaints and that would be , bad customer service Please be quick with my complaint because I cannot wait anymore hours , even 'days' . My complaint is highly important because as I have no money , I can't pay my bills . Please resolve my issue in less then 10 hours because y'all don't work on weekends and I need the money before 7th of December 2018 Thank you for reading my complaint and hope you resolve it before the 7th December 2018

Gcinile K's update06 Dec 2018, 16:09

Reviewer Update