1 reviews | Active since May 2016

19 May 2016, 12:52

Card Fraught

<p>Theresa Makgobola ID no *** noticed on 30-03-2016 at midnight that there was money ( R 1000 ) drawn out of my account. </p> <p>I went to ABSA to stop my card and for them to investigate.</p> <p>Now they say there is no case and they can't pay the money back because the pin was inserted !!!</p> <p> </p> <p> </p> <p>I had my card on me so it's not like someone stole my card and then went to draw money with my card and used my pin. </p> <p>If this is how they "investigate" Im considering moving to another bank. I would like a picture of the time and the atm !!!!</p> <p>Cell number ***</p>

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Replies (1)
Absa
Absa's reply20 May 2016, 08:52
Official

Thank you for bringing this matter to our attention. One of our resolution agents will contact you once your matter has been resolved.

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd

Best regards,