BL
Bill L

1 reviews | Active since Mar 2019

09 Mar 2019, 11:30

card ***** at absa bank brooklyn pretoria

on Sunday 23rd December 2018 i used a absa ATM at the brooklyn mall..the man in front of me in the queue let me through and told me to use the 2nd ATM because the first one was broken i put my card in and the machine swallowed it .....the next minute while i was still trying to retrieve my card R10000 was transferred to an unknown account ...there were no security and the branch was closed so i could not immediately report the incident...before I could stop my card another 2 transaction were made on my card.....so be warned not to use absa ATM's at the brooklyn mall

0
Replies (1)
Absa
Absa's reply11 Mar 2019, 10:06
Official
 
Dear Customer
 
 Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
 
 Kind regards
 Nthabiseng Sibande
 Group Customer Care
 Absa Bank Ltd