RH
Rudolph H
1 reviews | Active since Jul 2009
04 Dec 2019, 18:27
Card expired and not sent once again
After being 30 years at absa, they still don't manage to send me a new card in time. Once again i am sitting with a card that expired and absa doesn't give a shi$. In case you haven't noticed we don't live in 1990 anymore where we have to drive to your location to fetch our cards. Other banks have moved on, and send cards on time before expiry.
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Absa's replyOfficial
05 Dec 2019, 15:59Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Absa's reply05 Dec 2019, 15:59
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management