Card delivered to incorrect branch

I have been with ABSA for a very long time, always experienced good service untill... I was called to have a new card delivered and I instructed the lady on the phone to my nearest branch, even held on while she was looking for the details. However I received an SMS saying my card is delivered...at a branch almost 300km away. Called them to ask if they can send it here, nope. It has now become my problem to go and request a new card and pay R70 for it. Not sure what to do now, frustrating!