Card blocked and unable to access my money

I went to the Absa branch in Cavendish mall yesterday, I explained my card is declining at the tills, the consultant that assisted advised the card is not blocked and wanted me to speak to someone else, he called a colleague and she advised to use a different system, turns out my card was blocked. He the advised the card is no longer blocked and i left. I tried to buy supper and it declined again.

I called in this morning and selected general enquiries, the consultant advised the ***** department added a block and I need to call them, I said no transfer me to them im not calling back as I waited so long to speak to someone. The lady in ***** dep advised there's no block. and it should be working.

I tried to use the card again, its still declining, so I used my absa credit card to pay and now that's also declining!!

I have to pay my other account, my WIFI payment is linked to my card, I work from home and this will have a ripple effect.

I would like someone to contact me and explain to me:

1. WHY DID I NOT GET A NOTIFICATION VIA THE APP THAT MY CARDS ARE BLOCKED AND WHAT STEPS I SHOULD TAKE. 2. WHY ARE MY CARDS BLOCKED? 3. WHY IS EVERYONE SAYING DIFFERENT THINGS? 4. HOW AM I SUPPOSED TO BUY BASIC NECESSITIES IF I DONT HAVE ACCESS TO MY MONEY?

I recently moved to absa from FNB and I absolutely regret my decision.