<p>About a month ago I app**** for a credit card,(31 jan to be precise) within five days I had the card and all seemed great. However when I tried to use the card it would not work ( Not activated).</p> <p>since then I have sent at least 10 emails ( 8 to be pricise) over a period of 6 weeks, asking for an update on the application, evry time I promptly receive a reply saying an agent will contact me. To date no one has contacted me.</p> <p>During this time I have received to invoices from Virgin money for R160, which I am unable to pay as not activated.</p> <p>This morning I phoned the servce dept on *** to be told that My application had expired. Reason : awaiting documentation.</p> <p>And that I must apply again.</p> <p> </p> <p>Documentation was supp**** to the currior who delivered the card in early February.</p> <p> </p> <p>I know I am going to get an immediate responce to this post saying someone will contact me. and I can put money on that that this will never happen.</p> <p> </p> <p>Just want to warn potential customers that virgin mony in my opinion is a ****.</p> <p> </p> <p> </p> <p> </p>
Hi there
Thank you for the posting.
As discussed, please have a lookout for the email to forward us the requested documentation.
Kind regards
The virgin Money Team
Best regards,
Hi there
Thank you for the posting.
As discussed, please have a lookout for the email to forward us the requested documentation.
Kind regards
The virgin Money Team
Best regards,
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