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Shameera M
1 reviews | Active since Mar 2018
15 May 2021, 11:04
Car tyers ****** after repossed
I bought a car 5 years ago it got repossed in april.i paid the settlement account and had to fetch the day after.when i went to fetch i seen all 4 tyres changed to vert cheap tyres my spare tyre was ******. I have a video of my tyres and pics as proof but today is the 3rd week still no help from Absa boksburg.I cant drive my car my wheel alignment is gone Absa is ****** they ***** and dont take the client important. But when they needed payment they gave me a deadline of 5 days.they don't reply and also my original car papers hasnt been sent tot the branch ive asked them to send But Absa dies for money when its time for us to pay them i sent my tyre quotes and till today they saying the investigating pathetic service
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Replies (4)
Absa's replyOfficial
17 May 2021, 08:46Dear Shameera Muhammad Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care
Absa's reply17 May 2021, 08:46
Official
Dear Shameera Muhammad Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care
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Shameera M's updateReviewer Update
17 May 2021, 09:44i await your response let me see how efficient maybe someone else can assist
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Shameera M's update17 May 2021, 09:44
Reviewer Update
i await your response let me see how efficient maybe someone else can assist
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Shameera M's updateReviewer Update
28 May 2021, 15:3012th day and still Rezona from the social dept hasn't come back to me.ABSA requested proof.I sent it.ABSA requested 3 new qutes i sent it.BUT WHEN THEY WANTED THE SETTLEMENT AMOUNT OF 111K WE PAID SO ABSA COULDNT AUCTION THE CAR NOW THAT ABSA STOLE MY 4 CONTINENTAL TYRES AND 1 SPARE WORTH ABOUT 6K DOES NOT WANT TO SEND ME THE MONEY TO BUY THE TYRES.******* TOOK MY TYRES AND STRIPPED MY CAR THE WHOLE ALIGNMENT IS GONE MY CAR IS RATTLING SINCE IT CAME BACK.SETTLEMENT LETTER WAS VALID FOR 5 DAYS AND I MADE THE PAYMENT OF 111K BUT NOW WHEN ITS TIME FOR ABSA TO RETURN MY MONEY AS PER THE TYRE QUOTE THEY DONT WANT TO ?? WHATS HAPPENING IM WAITING 12 DAYS I DONT HAVE A CAR TO DRIVE.I DESERVE A FULL FREE CAR SERVICE AND REPLACEMENT OF MY TYRES PAID BY ABSA THATS WHAT I DESERVE.
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Shameera M's update28 May 2021, 15:30
Reviewer Update
12th day and still Rezona from the social dept hasn't come back to me.ABSA requested proof.I sent it.ABSA requested 3 new qutes i sent it.BUT WHEN THEY WANTED THE SETTLEMENT AMOUNT OF 111K WE PAID SO ABSA COULDNT AUCTION THE CAR NOW THAT ABSA STOLE MY 4 CONTINENTAL TYRES AND 1 SPARE WORTH ABOUT 6K DOES NOT WANT TO SEND ME THE MONEY TO BUY THE TYRES.******* TOOK MY TYRES AND STRIPPED MY CAR THE WHOLE ALIGNMENT IS GONE MY CAR IS RATTLING SINCE IT CAME BACK.SETTLEMENT LETTER WAS VALID FOR 5 DAYS AND I MADE THE PAYMENT OF 111K BUT NOW WHEN ITS TIME FOR ABSA TO RETURN MY MONEY AS PER THE TYRE QUOTE THEY DONT WANT TO ?? WHATS HAPPENING IM WAITING 12 DAYS I DONT HAVE A CAR TO DRIVE.I DESERVE A FULL FREE CAR SERVICE AND REPLACEMENT OF MY TYRES PAID BY ABSA THATS WHAT I DESERVE.
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Shameera M's updateReviewer Update
01 Jun 2021, 12:11its a whole month and no feedback on my tyres.My car is parked cannot be driven because of the flat horrible tyres absa towing people put.I had 4 NEW CONTINENTAL tyres and a spare wheel but absa ran to reposess so they could ***** . Rezona . Andre . and the sheriff from the court . you doing us wrong if we gave the proof why ABSA is still not assisting one whole damn month gone and my car is parked because of 4 flat tyres that was put by the *******.
till i get my tyres i wont stop posting to let the world know that absa messed a client over like this and i have all my evidence
till i get my tyres i wont stop posting to let the world know that absa messed a client over like this and i have all my evidence
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Shameera M's update01 Jun 2021, 12:11
Reviewer Update
its a whole month and no feedback on my tyres.My car is parked cannot be driven because of the flat horrible tyres absa towing people put.I had 4 NEW CONTINENTAL tyres and a spare wheel but absa ran to reposess so they could ***** . Rezona . Andre . and the sheriff from the court . you doing us wrong if we gave the proof why ABSA is still not assisting one whole damn month gone and my car is parked because of 4 flat tyres that was put by the *******.
till i get my tyres i wont stop posting to let the world know that absa messed a client over like this and i have all my evidence
till i get my tyres i wont stop posting to let the world know that absa messed a client over like this and i have all my evidence