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bowker.jenny bowker.jenny

1 reviews | Active since Oct 2016

05 Oct 2016, 11:20

Car reg for deceased estate not received 12 days after promised

<p>Vehicle was purchased from deseased estate in April 2013. Only upon our enquiry were vehicle documents for transfer sent to us in Oct 2015. This did not include the origional car reg as the car was settled by the estate. Upon our assistance finaly the origional was trcked and promised for delivery by 23 Sept but didn't arrive. Then promised for 30 Sept but still nothing. Receiving no communication either. I have had the car roadworthy done but this is going to expire before I can get it transferred!</p>

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Replies (4)
Absa
Absa's reply05 Oct 2016, 13:24
Official

Dear Jenny

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

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bowker.jenny bowker.jenny's update06 Oct 2016, 08:54
Reviewer Update

Still no feedback.

Absa
Absa's reply06 Oct 2016, 17:09
Official

Dear Jenny

Thank you for bringing this matter to our attention. I have tried to make contact with you but then i had to leave message on your phone. I have been advised that the documents are now in transit with you, please confirm.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

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bowker.jenny bowker.jenny's update07 Oct 2016, 11:36
Reviewer Update

Thank you, I have received the document.