NL
Nokulunga L
1 reviews | Active since Sept 2024
30 Dec 2024, 16:27
Car payment terms
I am not happy with absa the gave me a 71 months payment option which made me pay a high deposit after paying the access fee. What happened to 72 I feel cheated what happened to that 1 month, as pervious car was the same but 72 months and I had a letter of loss.
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Absa's replyOfficial
31 Dec 2024, 08:20Dear Nokulunga Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareVanessa Crowe
Best regards,
Absa's reply31 Dec 2024, 08:20
Official
Dear Nokulunga Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareVanessa Crowe
Best regards,