MM
Menzi M
1 reviews | Active since Feb 2025
12 Feb 2025, 17:59
Car insurance addition
I financed my car through absa recently got calls and mails that I owe insurance as a result I'm in arreas, I have my own car insurance how logical is it for absa to add vehicle insurance without consulting me or without any legal contract being signed by me. I find this very *********** for such a financial institution.
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Absa's replyOfficial
13 Feb 2025, 09:53Dear Menzi
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***9. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***9. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Absa's reply13 Feb 2025, 09:53
Official
Dear Menzi
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***9. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***9. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management