I have requested my documents for the vehicle as I have paid it off am struggling to get the it's over a month now
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Absa's replyOfficial
17 Nov 2022, 09:01
Dear Mmabatho Siwelane, Thank you for bringing this matter/incident to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced concerning your matter. My name is Russell Edwards and I will be your dedicated contact person facilitating your complaint raised with us. I will be sending you an email to provide you with my specific contact details as well as the expected timeframe. The reference number for your complaint is C-***0. Regards,
Russell EdwardsCustomer Value Management
Best regards,
Absa's reply17 Nov 2022, 09:01
Official
Dear Mmabatho Siwelane, Thank you for bringing this matter/incident to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced concerning your matter. My name is Russell Edwards and I will be your dedicated contact person facilitating your complaint raised with us. I will be sending you an email to provide you with my specific contact details as well as the expected timeframe. The reference number for your complaint is C-***0. Regards,