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nM
nomzamo M

1 reviews | Active since Oct 2017

19 May 2023, 21:18

Can’t use my app, can’t swip , can’t do nothing

I joined absa 2 days ago and today I got paid thru absa , I couldn’t swip , can’t do internet banking and worse when I try to log in to my app it’s says “locked” due to unpaid fees! Which fees? because I only pay charges month end ... I’m so bored and disappointed and hope nothing will happen to my funds , now I’m stuck can’t make any payments

0
Replies (3)
Absa
Absa's reply22 May 2023, 08:09
Official
Dear Nomzamo Mhlungu,

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. 
Please provide me with your ID or Account number to assist, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback.  The reference number for your complaint is C-***0. Kind regards,Group Customer CareBasani Hlungwane  
nM
nomzamo M's update22 May 2023, 10:55
Reviewer Update
Why is my card not swiping? Why my app was locked without my permission?
nM
nomzamo M's update22 May 2023, 11:59
Reviewer Update
Go **** yourself , you can’t just block my card and my account tsek I’m done with you people