Can’t unsubscribe from SMSes. No longer a client.

I have recently closed my cheque account after 20 years, and my credit card account. I went into the Hyde Park branch, who closed my cheque account and said I needed to call to cancel my credit card. After 3 calls to consultants who all said they would call back to confirm closure, it was eventually closed.

My problem is I am continuing to receive smses from Absa on a daily basis with no option to unsubscribe. I emailed absa@absa and received the response that I would need to go into a branch to stop the smses!

This is unacceptable. Surely account closures are marked on a system which would then remove me from your sms database? I’m not going into the branch again to stop sms communication!

Please rectify. Thanks